We understand the importance of privacy protection and you can be sure that all information we collect from you will be treated as strictly confidential.
We do not collect or use any personal information on visitors to our website, through the use of “cookies” or other software or hardware techniques. To determine what our users are interested in, we may also look at the top 20 search words used in connecting you to this site. We may also look at the number of hits the site receives and keep track of the domains from which this site is accessed.
The names of persons who request information from us by email will be added to our database as clients. Each client is given a user name and password and can view and update their personal details used by our company. Persons who do not wish to receive these communications should notify us by email and their names will be deleted from our client list.
If you log onto the website our Internet Service Provider/Hosting Provider, will record your server address, domain name, the date and time of your visit to our site, the pages viewed and the information downloaded. This information is used for statistical and web site development purposes only.
It is our policy not to sell or pass on any personal information that you may have provided to us unless we have your express consent to do so. An exception to this is where Unballoonable may be required by law to disclose certain information.
We will preserve the contents of any e-mail message that you send us if we believe that we have a legal requirement to do so. Emails sent to or from Castles R Us are routinely monitored for quality control, systems administration and legal compliance purposes.
Updating your information
If you believe that any information that we hold about you is inaccurate or out of date, please contact us and we will review the relevant information.
How to contact us if you wish to discuss this policy
If you wish to discuss any aspect of this policy please contact us.
The information provided on this website is for use of a general nature only and is not intended to be relied upon as, nor to be a substitute for, specific professional advice. No responsibility for loss occasioned to any persons acting on or refraining from action as a result of any material in this publication can be accepted.